best buy could be better; its not the best - Customer Service Best Buy Employee Review

3.0
Apr 7, 2009
Recommend
CEO approval
Business outlook

Pros

its an easy going environment

Cons

politics and staff dont care about their job

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5.0
Mar 18, 2026
Recommend
CEO approval
Business outlook

Pros

Did what they said they would

Cons

No issues happy while was there

3.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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