Good place to work at to get some experience - Customer Specialist Best Buy Employee Review

4.0
Mar 15, 2009
Recommend
CEO approval
Business outlook

Pros

It is a great place to work if you want to interact with people on a minute by minute basis and get to be able to reap the benefits of having some smart people around you. Most employees at Best Buy are easy to hang out with and are very down to earth. Management did a good job of picking people who will fit well together.

Cons

Some of the people just are not that smart and think they are all that. Management could definitely improve upon training employees across all departments before throwing them into those departments because there are a lack of people. There could also be some type of small rewards/competitions between departments since there is no commission.

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5.0
Dec 8, 2025
Recommend
CEO approval
Business outlook

Pros

Great team, intelligent people, and plenty of training to feel situated.

Cons

Poor scheduling communication for my classes

3.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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