Usually sell more Revenue in a WEEK then I get payed in a YEAR... - Customer Assistant (CA) Best Buy Employee Review

3.0
Jan 27, 2009
Recommend
CEO approval
Business outlook

Pros

I would have to go with the discounts as the number one. Then I would say probably, the people you work with, being able to learn about the newest electronics out and coming soon. Last, I would have to say being able to help a customer who doesn't quite know whats out there and available understand all the benefits of the new technology.

Cons

THE PAY!!!! I've been working at Best Buy for oh about 2 1/2 years, so last week I got my W-2 and I noticed something very funny when I looked at my pay that I actually brought home. The funny thing was that just a day prior I had one single sale that was pretty much half of what I made last year, the sale was about 9000. The worst thing about it all is one, how long I've been there, second, I've been full time for about a year and half, third, I'm a Customer Assistant, which means basically you walk around helping customers wherever they need help, whichever department it is in. So that means I know almost as much about every single department as the people who only work in one specific department know about their department, but in a lot of cases I actually know more. Oh and also, they can't hire in C.A.'s because it would take much longer to do the training rather then single departments so my one question is, if they only hire in to single departments because that new employee won't know as much about everything, let alone their own department then why do they get paid more? Oh yea, that is one little thing I left out, people hired after me get payed more. That is the downside.

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CEO approval
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Pros

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Cons

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3.0
Jun 30, 2026
Recommend
CEO approval
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Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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