It could be better - Geek Squad, Agent Senior (CIA Senior ) Best Buy Employee Review

4.0
Jan 18, 2009
Recommend
CEO approval
Business outlook

Pros

You really can't beat the discount. If you can get a decent manager you can get even better deals! As a technician you will see a wide variety of technical problems and you will get some great experience. Remember that now a days customer interaction is important and is a marketable skill. Best Buy lets you develop that as far as you want to take it.

Cons

Politics, Politics, Politics - It's a good old boy environment and the biggest problem is that people get promoted that shouldn't. This kills moral something fierce and is really something that should be addressed. You have to have confidence in the manager to lead and when the reason that they get promoted is because they are drinking with the GM that isn't very production. There is also the relationship issues. Managers will often date the young girls and as a result they get special treatment. It's gets worse when people break up or they start dating multiple people in the same store.

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5.0
Mar 5, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Enjoyed the job in college

Cons

Retail hours weren’t always fun

4.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours, employee perks such as discounted products, offers 401(k) despite being part-time, coworkers who are nice to work with.

Cons

Management is quick to call-out sales that have nothing attached to it (warranties, card applications, memberships, or accessories). There is a rodent problem that has not been addressed for nearly a year; food and beverages cannot be sold at this store.

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