Very mediocre. - Retail Sales Associate Best Buy Employee Review

2.0
Jan 22, 2026
Recommend
CEO approval
Business outlook

Pros

Employee discount Above-average pay for retail

Cons

Awkward growth: For this position, the company essentially wants you to sell credit cards or memberships more than anything else since that's their main profit. While product knowledge is certainly helpful to build crediblity with your customers, you are not encouraged by leadership to develop that skill. You end up spending most of your energy trying to sell each customer one of these two things than actually selling them a product, just so you don't get a conversation and/or eventual termination from the company. Would not recommend if you're not comfortable with selling these two for a payroll, nor if you want to showcase your expertise in technology. Two-faced ethics: Leadership encourages you to 'be human' and to 'provide a solution to every customer' during training. Those same people then encourage you to lie and to even bully customers into getting a membership / credit card so that the store's numbers look good. Makes interactions with customers feel sleazy since you are encouraged to pull this off with every client you help. Not beginner friendly: While you are given some training before your first day, they don't plan anything after that. It's difficult to get someone to teach you since your coworkers are already so busy. Frankly, it feels as if no one wants to help you grow with the company; as if they don't even want to keep you considering their horrible hours. On top of leadership expecting you to be a top-performer on your very first day, you will very much be on your own both in terms of growing with the company and honing your skills.

Explore other reviews about Best Buy

5.0
Nov 10, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good place to work for career starter

Cons

The company started doing mass firing as of lately

4.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours, employee perks such as discounted products, offers 401(k) despite being part-time, coworkers who are nice to work with.

Cons

Management is quick to call-out sales that have nothing attached to it (warranties, card applications, memberships, or accessories). There is a rodent problem that has not been addressed for nearly a year; food and beverages cannot be sold at this store.

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