Good company, crappy IT leadership - Senior IT Leader Banner Health Employee Review

2.0
Jun 26, 2023
Recommend
CEO approval
Business outlook

Pros

Really loved the mission of the organization, and the people I worked with. Several business leaders were awesome and understand the changes needed in healthcare

Cons

The CIO and her leadership with two exceptions are not collaborative leaders, and care more about building their own empires instead of doing what is right for the patients of Banner Health. The CIO allowed a leader to ignore ethics, throw business to personal friends and former employees on a product that wouldn't work, and wasn't capable of delivering on the outcomes required. It took a few years before the backlash was enough that the CIO had no choice but to step in and do something. It seems like She had a vendetta again. The CIO prides herself on creating a great place for IT, yet stops anyone who is trying to move the ball forward and progress IT modernization. She has her own communications department that is focused on making Her look good because she's an ineffective leader.

avatar
Banner Health Response
2y
Thank you for providing a review. We appreciate your feedback and take it very seriously. We will share this feedback with the appropriate leadership team.

Explore other reviews about Banner Health

5.0
Apr 22, 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly atmosphere and clear expectations.

Cons

Long hours, few breaks and exhausting.

avatar
Banner Health Response
2mo
Thank you for taking the time to leave a review regarding your time at Banner Health.
1.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

This review isn't about the pros of working for Banner Medical Group.

Cons

The last couple of years with BMG, many current and former leaders have encountered ongoing challenges related to the senior leadership team's (Ops Directors and above) behavior and accountability. Expectations and disciplinary actions are not applied consistently, and when disciplinary actions are applied, it is retaliatory for speaking up about these inconsistencies. This has created a culture of distrust and fear between the clinic leadership teams and Ops Directors/Senior Ops Directors. It also goes against Banner's "If you see something, say something" campaign. The HR team has also contributed to the growing fear and distrust by not following their own guidelines, and by the ERC's showing their bias against leaders through their tone of voice when talking with you, baseless accusations against leadership, and approving corrective actions that are vague and missing specific details of the incident that someone is being written up for. It also raises concerns amongst clinic leaders when multiple leaders bring forward the same concerns and issues about Ops Directors over a lengthy period of time and we're told, "we couldn't corroborate your concerns." And when multiple leaders provide ample evidence (Chronological Management Records, Teams chats, email chains, etc.) to disprove these false accusations and you're still placed into corrective action, the word corruption starts to become applicable.

avatar
Banner Health Response
1w
At Banner Health, we take all feedback very seriously. We would like to know more about what’s behind your review. Please email us at employment @bannerhealth.com. I would like to have someone on the HR team follow up with you.
See reviews by: Helpful|Rating|Date|All