OVER STRESSED COLLECTOR - Account Specialist II BMO Financial Group Employee Review

worked in the collection department, the quality your required to up hold is 99.9% 1 call and you fail. 4 months of failing you loose your employment. I worked for BMO for over 7 years. The last 2 years were a nightmare. I was stressed all the time. The supervisors were stressed. No job is worth what they put you through. We lost sight of Customer service. The requirement to remember for the job was a 2 inch notebook as well as 3 page call quality to pass each call. your calling 1400 to 1800 calls per month. highly stressful job.