Okay place to work for beginners - Contact Center Agent BMO Financial Group Employee Review

3.0
Feb 21, 2023
Recommend
CEO approval
Business outlook

Pros

Great benefits and tons of PTO and sick time Decent bonus at the end of the year Easy to get time off

Cons

Very high workload/50-80 calls a day. Calls are back to back there is rarely any time in between calls. Raises are small, maybe a few cents to a dollar. Career advancement opportunities but not to far you can go without a degree. I recommend this job for someone looking to go into the customer service field that just wants to gain experience

Explore other reviews about BMO Financial Group

5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Fun job to work good benefits

Cons

no cons really great company

2.0
Jun 10, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Worked with a few great people

Cons

Lack of career mobility Management in Canada was disconnected from the US Low pay

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