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      BMC Software

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      BMC Software reviews

      Good People, Bad company strategy - Product Account Manager BMC Software Employee Review

      3.0
      Mar 5, 2023
      Product account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing people to work with!

      Cons

      The company is going through a big change moving to their new Helix platform. They do not put the customer first and make big changes that have them losing customers. Marketing is extremely behind the competition. This would all be ok, but the lack of accountability from leadership is scary.

      avatar
      BMC Software Response
      3y
      Thank you for sharing your thoughts with us. We're sorry to hear that your experience with our company during our transition to the new Helix platform has been less than satisfactory. We take customer service seriously, and we apologize for any inconvenience that our changes may have caused. We are continually working to improve our marketing efforts and stay ahead of the competition. We also understand the importance of accountability, and we're committed to ensuring that our leadership takes responsibility for their actions.

      Explore other reviews about BMC Software

      5.0
      May 11, 2026
      Intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Great job and very fast paced

      Cons

      No cons- it was good

      2.0
      Jun 26, 2026
      Business development representative (bdr)
      Recommend
      CEO approval
      Business outlook

      Pros

      They hardly ever fire anyone.

      Cons

      They hardly ever fire anyone. Comp plan is terrible. You get paid on Opportunities sources but there isn't any criteria written down on what makes a discovery call turn into an opportunity. Leading them to cherry-pick deals and choose if you get paid or not. They don't have product market fit. The entire new logo space didn't close anything last year. Getting placed in a good, high paying seat is all dependent upon nepotism. No clear path for growth. Constantly moving the goal post and changing promotion criteria. The promotion path leads you to a role that has historically not closed a deal and the role is a huge pay cut for some BDR's leading to high churn or career BDR's.

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