Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      BMC Software

      Engaged employer

      BMC Software reviews

      Unknown IT company - Director Customer Success BMC Software Employee Review

      3.0
      Jun 5, 2015
      Director customer success
      Recommend
      CEO approval
      Business outlook

      Pros

      The people at BMC are largely very positive, some of the folks who have been with the company a long time can drag things down, and they seem to stay because the pay and benefits are world class.

      Cons

      There are promises about the future and work hard and you will be rewarded, but more times than not, this is not the case. The company changes management direction too frequently, and brings in top executive talent that seems to turn over every 18 months, which is disruptive to the overall execution cadence

      Explore other reviews about BMC Software

      5.0
      Apr 18, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Very nice to the employees

      Cons

      None that i can think of right now

      2.0
      Jun 26, 2026
      Business development representative (bdr)
      Recommend
      CEO approval
      Business outlook

      Pros

      They hardly ever fire anyone.

      Cons

      They hardly ever fire anyone. Comp plan is terrible. You get paid on Opportunities sources but there isn't any criteria written down on what makes a discovery call turn into an opportunity. Leading them to cherry-pick deals and choose if you get paid or not. They don't have product market fit. The entire new logo space didn't close anything last year. Getting placed in a good, high paying seat is all dependent upon nepotism. No clear path for growth. Constantly moving the goal post and changing promotion criteria. The promotion path leads you to a role that has historically not closed a deal and the role is a huge pay cut for some BDR's leading to high churn or career BDR's.

      See reviews by: Helpful|Rating|Date|All
      Related searches: BMC Software jobs | BMC Software salaries | BMC Software benefits | BMC Software interviews
      BMC Software reviewsBMC Software Director Customer Success reviewsBMC Software review