A dictatorship based on fear, bullying and micro-management! - Account Manager BMC Software Employee Review

1.0
Apr 27, 2019
Recommend
CEO approval
Business outlook

Pros

Absolutely nothing at all to add.

Cons

BMC is categorically the worst place I have worked in my life. The horrendous reputation BMC has in the marketplace is well deserved and I wish I had not been convinced that the company has changed- it definitely has not! At BMC UK there is an extremely toxic culture based on fear, bullying and intimidation. The company is run by a group of micro-managers who have absolutely no idea how to manage people and no other management experience. Most of the management have been promoted at BMC for sticking around and strangely enough seem to be the people who have written the positive reviews on here. When I joined BMC during one of their PG days, I honestly felt like I had walked into a call centre from the 80’s. This is a metric obsessed culture, which are focused on meetings for the sake of meetings with absolutely no interest in customer satisfaction or account management. I must point out the metrics are unachieveable (8 meetings per week, plus other types of meetings). Although BMC pretend to be focused on value selling, I assure you this is absolutely not the case. I have worked for a number of technology companies and this is the worst drive by selling I have ever seen. Every customer I was assigned too hated BMC and were fed up of explaining to multiple sales people the reasons why. Unfortunately, for BMC there are better tools on the market and companies who actually want to treat customers well. I was astonished at how many customers had been sold a number of tools they did not need or in some cases even knew they had. Don’t believe the hype, there is no value selling here or customer success. On that point do not believe recruiters who tell you that you can earn significant amounts of money here, that is not the case. Any commission you earn will be reduced for some ridiculous reason. Even people who have done multi million pound deals get screwed over. During my time at BMC I saw management make everyone’s life hell, it seems as if they take it in turns to try and break each one of the experienced sales people they bring in. Everyone I worked with hated working at BMC and many suffered with stress, anxiety and depression due to the way they were treated which is disgusting . It is sad to think in today’s world that BMC UK seem to get away with it. There is a huge retention problem and even the recruitment team can’t keep up with the amount of people leaving. As BMC’s toxic culture is well known within the industry, now the recruitment team have actually started posting about ‘A winning culture’ on LinkedIn which is laughable to say the least. However, I think the lack of staff retention over the past few years shows this is certainly not the case.

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5.0
May 11, 2026
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CEO approval
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Pros

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Cons

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3.0
Apr 22, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You are paid better than most other in the industry

Cons

Leadership high ups have no idea how to run a company ESPECIALLY the CEO. At this point I’m convinced it’s self sabotage because they actively choose to make the worst decisions quarter after quarter, FY after FY. They’ll also make sure you know how replaceable you are come March/April every year without hesitation no matter how well you perform.

4
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