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      Avaya

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      Avaya reviews

      Technical Support Specialist - Technical Support Specialist Avaya Employee Review

      1.0
      Mar 24, 2025
      Technical support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great salary, and awesome team communication. Again, this is your TEAM communication.

      Cons

      Bad Communication with management, they leave you completely deer in head lights blind sided with important information. When your hired you get no orientation. Most companies don't I get it! Avaya floods you with HR paper work and expect you to be a robot with benefits etc. It took me about a week to finish on boarding documents. There is not growth for oppertunity. And the icing on cake; THEY WENT BANKRUPT TWICE. I was laid off here with a weak severance pay right before christmas. GOD bless this company.

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      5.0
      Jan 9, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people, highly skilled co-workers, flexible remote environment

      Cons

      Several layoffs during the last years

      1.0
      May 14, 2026
      Senior sled account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

      Cons

      The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

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