Avaya Reviews | Glassdoor.ca

Avaya Reviews

Updated Mar 27, 2020

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3.4
56%
Recommend to a Friend
54%
Approve of CEO
Avaya CEO Jim Chirico (no image)
Jim Chirico
162 Ratings
Pros
Cons
  • "The only issue is the senior management which now we are a public company will hopefully be fixed(in 75 reviews)

  • "Some in upper management make sub-optimal hiring decisions(in 69 reviews)

More Pros and Cons
  1. "All Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Support 

    I have been working at Avaya full-time

    Pros

    All Good, okay management, less room for growth

    Cons

    Less room for growth, pays less

    Avaya2019-08-11
  2. "Bad management! They have no. clue how to do business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Hardware Engineer in Ottawa, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Avaya full-time for more than 5 years

    Pros

    Great products, compensation is not too bad.

    Cons

    management suck! They don't know how to run a business!

    Continue reading
    Avaya2020-03-01
  3. "Race to Zero"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Channel Director in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Avaya full-time for more than 10 years

    Pros

    Great people and passion for the business.

    Cons

    Concerns around changing leadership product roadmap.

    Avaya2020-01-13
  4. "Lead engineer was extremely rude"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Full Stack Developer 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Avaya full-time for less than a year

    Pros

    Not downtown based and deadlines were easy to meet

    Cons

    Extremely rude lead who was racist and sexist

    Avaya2020-01-21
  5. "Good work culture"

    StarStarStarStarStar
    Current Employee - Manager 

    I have been working at Avaya full-time for more than 3 years

    Pros

    Positive experience great environment to work

    Cons

    None none none none none

    Avaya2019-12-05
  6. Helpful (2)

    "Loosing steam and relevancy in the market"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Presales Engineer 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Avaya full-time for more than 5 years

    Pros

    Avaya has been good to offer upgrade path to old Nortel customers Still maintains good penetration in the contact center space Remote working is available to all Good pay, if you can achieve your quota Trying very hard to recruit new talent and new partners.

    Cons

    Below expectation benefits Experienced $$$ employees being pushed out every year for newbees $ Management team has no tech experience and no 3-5 year vision. Middle Management are ineffective at leading troops without vision. Employees are essentially left to them self to make their numbers Marketing initiatives lack funding Avaya Cloud story is 5 years behind Poor Open architechture & Product integration & API

    Continue reading
    Avaya2019-08-06
  7. "Great Flexibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader in Belleville, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Avaya full-time for more than 3 years

    Pros

    logistics, benefits, hours, flexible, great management

    Cons

    Short Staffed, large workloads, distance

    Avaya2019-06-27
  8. "Avaya- BackBonn Enginner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - BackBone Engineer - Tier III in Saint John, NB

    I worked at Avaya full-time for more than 3 years

    Pros

    - Awesome Management -Can able to work from home if necessary. - Career growth

    Cons

    I don't think any off

    Continue reading
    Avaya2019-02-06
  9. "Nice place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at Avaya full-time

    Pros

    Great environment, great team members

    Cons

    There is nothing substantial for cons

    Avaya2019-01-22
  10. Helpful (2)

    "Stay away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Developer in Ottawa, ON
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Avaya full-time

    Pros

    Good pay if you negotiate. Telecom pays too much. Don’t accept a position for less than $10K over your second offer

    Cons

    Dying company in a dying industry.

    Continue reading
    Avaya2019-02-01
Found 2258 reviews