Avaya Reviews | Glassdoor.ca

Avaya Reviews

Updated Sep 12, 2019

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Found 2269 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
55%
Recommend to a Friend
56%
Approve of CEO
Avaya CEO Jim Chirico (no image)
Jim Chirico
135 Ratings
Pros
Cons
  • "The only issue is the senior management which now we are a public company will hopefully be fixed(in 73 reviews)

  • "Absolutely no transparency from upper management(in 67 reviews)

More Pros and Cons
  1. "All Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Support 

    I have been working at Avaya full-time

    Pros

    All Good, okay management, less room for growth

    Cons

    Less room for growth, pays less

    Avaya2019-08-11
  2. "Loosing steam and relevancy in the market"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Presales Engineer 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Avaya full-time for more than 5 years

    Pros

    Avaya has been good to offer upgrade path to old Nortel customers Still maintains good penetration in the contact center space Remote working is available to all Good pay, if you can achieve your quota Trying very hard to recruit new talent and new partners.

    Cons

    Below expectation benefits Experienced $$$ employees being pushed out every year for newbees $ Management team has no tech experience and no 3-5 year vision. Middle Management are ineffective at leading troops without vision. Employees are essentially left to them self to make their numbers Marketing initiatives lack funding Avaya Cloud story is 5 years behind Poor Open architechture & Product... integration & API

    Show More

    Advice to Management

    The company is in decline YoY because of the lack of leadership. Do something about it before your share holders are left with nothing,

    Avaya2019-08-06
  3. "Great Flexibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader in Belleville, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Avaya full-time for more than 3 years

    Pros

    logistics, benefits, hours, flexible, great management

    Cons

    Short Staffed, large workloads, distance

    Avaya2019-06-27
  4. "Avaya- BackBonn Enginner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - BackBone Engineer - Tier III in Saint John, NB

    I worked at Avaya full-time for more than 3 years

    Pros

    - Awesome Management -Can able to work from home if necessary. - Career growth

    Cons

    I don't think any off

    Advice to Management

    NA

    Avaya2019-02-06
  5. "Nice place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at Avaya full-time

    Pros

    Great environment, great team members

    Cons

    There is nothing substantial for cons

    Avaya2019-01-22
  6. Helpful (1)

    "Stay away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Developer in Ottawa, ON
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Avaya full-time

    Pros

    Good pay if you negotiate. Telecom pays too much. Don’t accept a position for less than $10K over your second offer

    Cons

    Dying company in a dying industry.

    Advice to Management

    Too late. Should have gone full cloud and open source years ago. Can’t help you now.

    Avaya2019-02-01
  7. Helpful (1)

    "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager in Markham, ON
    Doesn't Recommend

    I worked at Avaya full-time for more than 10 years

    Pros

    Work at home for all employees Reasonable salary compared to industry standard

    Cons

    Toxic environment Impossible processes Not customer focused No career path No work/life balance

    Avaya2019-01-30
  8. "Work variety"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Product Manager 
    Doesn't Recommend
    Disapproves of CEO

    I worked at Avaya full-time for more than 8 years

    Pros

    Diverse projects and programs, remote work

    Cons

    Long work weeks, many projects at a time

    Avaya2018-11-28
  9. "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ontario in Kanata, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Avaya full-time for more than 8 years

    Pros

    Good benefits and pay, Some interesting technology

    Cons

    Lots of turnover in Senior Level Management

    Advice to Management

    Better Brand Managment

    Avaya2018-08-10
  10. "Stressful but rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Manager in Ottawa, ON
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Avaya full-time for more than 8 years

    Pros

    empowerment , compensation, opportunities to learn, innovation

    Cons

    too many changes, lack of communications

    Advice to Management

    Focus more on your employees

    Avaya2018-06-08
Found 2269 reviews