Avaya, the unknown cut above. - Implementation Senior Tech Avaya Employee Review

4.0
Sep 6, 2008
Recommend
CEO approval
Business outlook

Pros

I find the people I work with are very knowledgeable people, with above average intelligence. I believe that our people are [at least can be] a great differentiator between Avaya and our competitors. We have great technology, developed incredibly smart people--- I don't think we do as well at disseminating knowledge as we used to, from documentation to training. I still appreciate the ability to work with market leader and cutting-edge technologies, which are superior to most [if not all our] competitors. I think that most of us enjoy our work and the only negative for most of us is the constant threat of cut backs.

Cons

Too many lay-offs, not agressive enough about competing or getting the word out about our superior products.

Explore other reviews about Avaya

5.0
Jan 9, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people, highly skilled co-workers, flexible remote environment

Cons

Several layoffs during the last years

1.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

Cons

The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

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