Subjective vs Objective Clash - Anonymous employee Avaya Employee Review

Opportunities for advancement are few and far between. Information and knowledge of systems is sometimes kept like a secret known to only a favored few. And if you are not of the favored few, you can have a hard time. Jobs are sometimes given to favorites and you can be undermined by those you might disagree with. "The customer is always right" is the credo and mantra to a fault for some PMs and they will not hesitate to throw you under the the bus if the customer has any complaints regardless of the root cause of the problem.