90% of workforce is within 10 years of retirement - Anonymous employee Avaya Employee Review

Leadership not suited for a tech company, everyone is scared to take a risk due to the culture of constant restructuring. To be successful here you need to not rock the boat and continue to milk your install base until you retire. Yesterday’s team selling yesterday’s products to customers who don’t want to move away from what they know. The only good products produced by Avaya are their phones, they stopped investing in innovation a decade ago and the market didn’t wait for them and now the deliver innovation through partners who will eventually overtake them. They’ll survive while companies still buy phones but they are too far behind in the contact center space to come back.