"Great company with quality products" - Post Sales Engineer Avaya Employee Review

3.0
Apr 15, 2009
Recommend
CEO approval
Business outlook

Pros

They pay very well. Benefits are also good though they have stopped matching employee contribution to the 401(k) plan as of March this year.

Cons

Organizational changes happens every 2-3 months. Loads of admin work. Offshoring support services has led to decreased service quality.

Explore other reviews about Avaya

5.0
Jan 9, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people, highly skilled co-workers, flexible remote environment

Cons

Several layoffs during the last years

1.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

Cons

The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

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