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      Avaya

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      Avaya reviews

      approach with caution - Sales Engineer Avaya Employee Review

      3.0
      Mar 14, 2009
      Sales engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      cutting edge technology, far ahead of competition and they keep coming up with some of the best stuff for contact centres

      Cons

      very US centric , what works in the US will not work in APAC. too many irritating process and complicated internal structures . Already miss Lou's simplify philosophy

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      5.0
      Jan 9, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people, highly skilled co-workers, flexible remote environment

      Cons

      Several layoffs during the last years

      1.0
      May 14, 2026
      Senior sled account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

      Cons

      The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

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