Finally evolving to something that has a chance to survive - Consulting Member of Technical Staff Avaya Employee Review

4.0
Mar 6, 2009
Recommend
CEO approval
Business outlook

Pros

Avaya is finally being remade into the company it should have been when it was spun from Lucent. This means that life is currently challenging because this is a very hard change, but assuming Avaya survives, this could be a great opportunity. I started with AT&T in 1984 and this is the first time I feel that the senior management is getting the message that while cost containment is important, how we invest our development dollars is equally important. I am now seeing more thought given to how we get things done, not just the out-source to cheaper labor/save a buck mode of operating. It is still going to be hard for anyone who liked the old status quo, but if you are up to the challenge, there is a lot of work to be done.

Cons

Change is hard ... with the legacy of being part of the old Bell System monopoly, there is a lot of resistance. These economic times are challenging and Avaya is no different from any of the thousands of other places that are cutting staff. Working at Avaya means that you are going to have to pull through some tough times. Like many other companies, there are mixed messages as things change that can be confusing and demotivating. There are still plenty of people in the middle management layers that don't get it and I expect to see the changes in management continue. This company is in-flux as it moves from a mind set of bean counting to a mind set of aggressively taking market.

Explore other reviews about Avaya

5.0
Jan 9, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people, highly skilled co-workers, flexible remote environment

Cons

Several layoffs during the last years

1.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

Cons

The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

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