I really really wanted to LOVE Avaya. (and I sorta did) - Systems/Sales Engineer Avaya Employee Review

3.0
Oct 6, 2017
Recommend
CEO approval
Business outlook

Pros

I loved my job....until the end. I was an SE hired to cover one state. Job was fun, meeting partners and customers, being able to be HANDS ON with ANY product they offered - that was fantastic and an experience I doubt i'll ever have again.

Cons

My manager changed no less than 5 times in a 3 year time span. Constantly having to make your worth known, MULTIPLE changes in company direction, 401K benefit was pretty awful and then, my territory grew to 1/4th of the US with no additional bonus (actually, the way they worked it meant that my total comp number was IMPOSSIBLE to hit. My overall revenue number grew exponentially (literally) with my overall comp target staying the same making my monthly comp fall through the floor, with an exponential increase in work and going from no travel, to travel multiple days a week.

Explore other reviews about Avaya

5.0
Jan 9, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people, highly skilled co-workers, flexible remote environment

Cons

Several layoffs during the last years

1.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

Cons

The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

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