Good Company With Too Much Emphasis on Management - Member Of Technical Staff Avaya Employee Review

2.0
Nov 24, 2008
Recommend
CEO approval
Business outlook

Pros

Avaya is a good employer when it comes to opportunities requiring your existing skillsets as well as the ability to learn new and expand existing skillsets. The technical community tends to be top-notch and Avaya products and services are generally the best in the business. Avaya has a large amount of intellectual property (e.g. patents) and the potential to submit patents for the company and be rewarded with a bonus for doing so. The benefits are good too, with descent healthcare and vacation benefits.

Cons

Promotions: There are generally no promotions above the MTS level at Avaya. Promotions to DMTS are extremely rare, but it means beyond exceptional performance YoY for at least 5 years in a row. In ten years, I have seen only 1 person earn a promotion to CMTS and 2 earn DMTS. Also: there are also two pay plans. Be careful when changing between the two because the DMTS can be easily lost when going back and forth between the same pay grade in the "Management Pay Plan" (MGR) and the "Techncial Pay Plan" (MTS/DMTS). Politics: I would compare the politics at Avaya to that of the U.S. Congress. It is extremely political and your success or failure rests upon your ability to navigate the political waters. It is very doable, but it takes a certain savvy as well as a certain type of personality.

Explore other reviews about Avaya

5.0
Jan 9, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people, highly skilled co-workers, flexible remote environment

Cons

Several layoffs during the last years

1.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

Cons

The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

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