Worst Senior Leadership - Customer Success Manager Autodesk Employee Review

1.0
May 3, 2023
Recommend
CEO approval
Business outlook

Pros

Great benefits Christmas break shut down Flex program available

Cons

Employees hired from outside are considered as a low priority compared to tenured employees despite the competences. In the Customer Success Team, the Senior leadership encourages bullying by pitching people against each other. Promotions are based on perception, not facts or results and from a manager position, there is no designed career path. If you report anything to HR, there will likely be retaliation. Worst Senior Leadership i have seen in action in my entire career.

avatar
Autodesk Response
3y
We take your concerns seriously and kindly encourage you to share more details about your specific experience by reaching out to our Business and Ethics Hotline. You can contact the hotline by dialing 855-822-9535 or anonymously by visiting www.autodesk.ethicspoint.com.

Explore other reviews about Autodesk

5.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Good WLB Low Turnover Rates Interesting Projects/Work Full Benefits + 401k

Cons

Medium Pay, Not Amazing Stock Packages

2.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The individual contributors, your peers you work with day in and day out are fantastic people! At the IC level, for the most part, it feels like everyone is in the fight together. The work/life balance is good depending on which business unit/team you're aligned with. The benefits are pretty solid, especially the 6 week sabbatical.

Cons

Autodesk moves at the pace of a snail, very slow to take action on anything. Selling is very difficult with all the undocumented approvals, processes, red tape and very few people are willing to actually help! Leadership doesn't care about the people their decisions impact. Feedback is rarely listened to and acted upon. Pay is terrible compared to competitors in this space. Autodesk has embraced a ton of change over the last few years with new marketing, sales and IT leadership and it shows. They are not shy in showing their desire to be the next Oracle at the expense of their people. They are constantly changing tools, processes, people, roles, you name it so you feel like you're under water constantly. Lipstick on a pig.

See reviews by: Helpful|Rating|Date|All