5.0
Aug 27, 2018
Current employee, more than 1 year
Denver, CO
Recommend
CEO approval
Business outlook
Pros
This is the first company I've worked in customer success that I'm not fighting for a customer to just use the software (startups and marketing automation software). At Autodesk, the user needs the software to do their job. We're pushing them to take things to the next level - go from 2D to 3D - to take the job-site paperless - to drive user productivity through software management.
Cons
As a big company, the frustrations are real. We are the shoe makers children... we make cutting edge software, but our salesforce instance is a mess. It takes a week sometimes to determine what assets a $5M customerhas access to.