Decent work environment - Customer Service Associate Autodesk Employee Review

3.0
Jan 11, 2026
Recommend
CEO approval
Business outlook

Pros

Working as a Customer Success Advocate at Autodesk was a generally positive experience. Management was supportive and well-organized, which made day-to-day work smoother. The workload was manageable and the job was bearable, with a decent work environment overall. It was a stable role with fair expectations.

Cons

Working as a Customer Success Advocate at Autodesk was generally a good experience. Management was fine and supportive, and the day-to-day work was manageable. However, the layoff was handled poorly, which negatively impacted an otherwise decent work environment.

Explore other reviews about Autodesk

5.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Good WLB Low Turnover Rates Interesting Projects/Work Full Benefits + 401k

Cons

Medium Pay, Not Amazing Stock Packages

2.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The individual contributors, your peers you work with day in and day out are fantastic people! At the IC level, for the most part, it feels like everyone is in the fight together. The work/life balance is good depending on which business unit/team you're aligned with. The benefits are pretty solid, especially the 6 week sabbatical.

Cons

Autodesk moves at the pace of a snail, very slow to take action on anything. Selling is very difficult with all the undocumented approvals, processes, red tape and very few people are willing to actually help! Leadership doesn't care about the people their decisions impact. Feedback is rarely listened to and acted upon. Pay is terrible compared to competitors in this space. Autodesk has embraced a ton of change over the last few years with new marketing, sales and IT leadership and it shows. They are not shy in showing their desire to be the next Oracle at the expense of their people. They are constantly changing tools, processes, people, roles, you name it so you feel like you're under water constantly. Lipstick on a pig.

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