Great experience - Tech Support Representative Asurion Employee Review

5.0
Sep 30, 2024
Recommend
CEO approval
Business outlook

Pros

Great benefits, salary, and bonuses

Cons

Poor management of queue, getting you into the same type of calls for long periods.

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Asurion Response
1y
We love hearing positive experiences from our former employees! Thanks for sharing. We appreciate your feedback and will be sure to share your concerns with our team.

Explore other reviews about Asurion

5.0
Jun 7, 2026
Recommend
CEO approval
Business outlook

Pros

Schedule, you actually have 2 days off per week.

Cons

High Stress, High Accountability for everyone

3.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

Pay is decent, especially if you are driving a lot of miles every week.

Cons

Was averaging 2-250 miles a day, sometimes 300+. Wears your car out fast and they barely give you any down time days for repairs now. Micromanagement went from zero to slowly getting worse and worse. Absenteeism rules are ridiculous now. Sales heavy now as well

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