Pros
Very good computer applications and database/ knowledge base used to resolve customer issues for Directtv.
Cons
However, my other experience in training class was riddled with repeated loud, rude, impatient mannerisms by the trainer. I have been in many rigourous,demanding fast paced training classes, which I have easily completed; however, I have never been treated so rudely and disrespectful in a professional training work environment. I have many years of experience and I have developed a thick skin and never take my interactions with customers personal; however, I have never had a trainer/coworker rudely and repeatedly offend me by speaking to me like a child or teenager or something,as a result, I resigned after 3 weeks of unprofessional trainer abuse.