Stay away - Corporate Office Asurion Employee Review

1.0
Mar 11, 2014
Recommend
CEO approval
Business outlook

Pros

No set pto, although you have to fight to get time off. And your managers will call you on vacation and expect you to always check emails.

Cons

This place is a sweat shop. Do not believe anything they say in an interview. They have only paid very small bonuses the last two years. It's been many years since double bonuses were paid. They are never going public, no matter what they say in the interview. There is no work life balance. They want you working all the time and at home. Way too many meetings that don't accomplish anything. The business is tanking. That's why they are doing massive layoffs. And don't expect to be able to switch roles. They say they support it but in two years I only saw one person who was able to move to another department. CEO was brought in from a consulting firm and hires his old firm to come and make huge payments for nothing.

Explore other reviews about Asurion

5.0
Mar 3, 2026
Recommend
CEO approval
Business outlook

Pros

Nice place to work for many

Cons

Layoffs are always around the corner

2.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

The job does pay well and does give you commission and mileage back. It’s 22.05 an hour and .77 cents per mile ( you will drive a lot and your mileage check will probably be the same as your weekly check )

Cons

The job is hyper focused on pushing people to sell VHDP or HTP (VHDP Verizon Home Device Protection ), ( Home Tech Protection ). The job doesn’t really care for the financial situation of a client and will say “ well you could have told them even though they are on a fixed income, they can still get the plan and talk to their ISP about financial hardship “ the staffing is sometimes very scarce and is also very lack of consideration for driving far off with no help if you get stuck. If you happen to have a vehicle issue ( which you will ) you have 7 days to get it back up in running before you get either written up or let go. I did enjoy working for this company, but it was mentally taxing and always was about getting every dollar out the customer even though they already paid for the visit for you to come out, and the phone replacement which they have to pay for monthly. Once you have worked for the company for atleast 90 days you will get a tablet and they will make you start doing Verizon consultation about the customers WiFi and try to sell them these 90 dollar WiFi just so they can make the most money possible. It’s all just give me money even though you already gave me money

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