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      Asurion

      Engaged employer

      Asurion reviews

      It's a sales job now, just be aware. - Anonymous employee Asurion Employee Review

      2.0
      Dec 13, 2019
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The actual team and direct managers are supportive and hard working people who care and want to help.

      Cons

      Corporate decided to turn a straightforward repair job into sales. They say sales is only part of the solution, but the best sellers are neglecting other duties only to hit sales numbers.

      avatar
      Asurion Response
      6y
      Thank you for reaching out. We’re sorry to hear about your experience. We value team success and create a rewarding and collaborative work environment for our employees. We’ve alerted our leadership to your feedback.

      Explore other reviews about Asurion

      5.0
      Mar 3, 2026
      Quality analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice place to work for many

      Cons

      Layoffs are always around the corner

      3.0
      Jun 26, 2026
      Technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

      Cons

      Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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