Keep your parachute packed -- save your money for unemployment! - Principal Engineer Asurion Employee Review

1.0
Mar 7, 2019
Recommend
CEO approval
Business outlook

Pros

They pay well, generally more than other employers in Nashville.

Cons

Save some of that money and be prepared to be laid off at any time. I was there for over 2 years, which included three Decembers. Two of those three there were major RIFs, layoffs, mass firings -- whatever you want to call it. December 2018 they got rid of 70 people in IT. They'll be hiring like crazy this spring. Every year, they churn a lot of people. The environment is wide open. If you like noise and bustle, it is perfect. If you ever want to concentrate as part of your job, you are in trouble. Get some great noise-blocking headphones and figure out a way to shield your vision, because the noise and movement from every direction with no walls or partitions in the worst implementation of the flawed open office concept I have ever experienced. Right before I was RIFed there was a guy in the "pod" right next to me -- our elbows were literally less than 12 inches apart. They have an embarrassment of riches, mainly because cell phone insurance and extended warranties are a complete ripoff. Other than the moral baggage of working for such a company, know that all that money means lots of projects being spun up on a whim. There seems to be no process to avoid duplication of effort, or starting something from scratch with a new team rather than fixing an existing product with lessons learned from the existing team Very wasteful, but they recover money by laying people off every year. They have a reputation in Nashville, and it isn't a good one. Several recruiters told me Asurion is known for spitting people out. Another major employer in town refuses to hire anyone who has worked at Asurion. They do not want their culture infected by anyone who has been part of the Asurion way.

Explore other reviews about Asurion

5.0
Mar 3, 2026
Recommend
CEO approval
Business outlook

Pros

Nice place to work for many

Cons

Layoffs are always around the corner

3.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

Cons

Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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