One of a kind work environment - Scrum Master Asurion Employee Review

4.0
Dec 3, 2012
Recommend
CEO approval
Business outlook

Pros

(1) no real limit on time off; the amount of time you can take off is dependent on if you are getting your work done (2) the benefits package is one of the best in the industry (3) compay priorities are always changing which keeps everyone on their toes and on the look out for new opportunities (4) career growth is easy to accomplish if you perform well; i've held 3 different positions in less than a year and each position was in increase in responsibiity and pay :) (5) you can work from home when necessary (6) we own more than 90% of the market so job security is dependent on how you perform

Cons

1. sometimes we can be very fast paced to the point where it is difficult to understand what we should be working on but this is not a problem for most people. 2. starting out, you have to be able to deal with ambiguity because your role may not be clearly defined 3.The pressure to complete projects or make last minute changes can be overwhelming at times

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3.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

Cons

Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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