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      Asurion

      Engaged employer

      Asurion reviews

      Large company with large company attitude - Coverage Adjuster Asurion Employee Review

      3.0
      Sep 16, 2012
      Coverage adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Very good benefits Reasonable opportunity for promotion Multiple offices in different states/countries

      Cons

      Working in customer service has inflexible expectations and one can feel entirely defined by metrics Schedules are entirely for the benefit of the company. Professionalism is unacceptable if it takes more than 5 minutes to address a customer's needs. While sworn affidavits for use in property claims are available in English and Spanish, the terms and conditions of the policies offered by the company are strictly in English. One must also write one's own review on a biannual basis - which can be less than inspiring.

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      3.0
      Jun 26, 2026
      Technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

      Cons

      Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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