Wildly Profitable Company, Run Like a Tiny Start-Up - MIS Asurion Employee Review

3.0
Sep 5, 2012
Recommend
CEO approval
Business outlook

Pros

The company makes money hand over fist and have a near monopoly in their business. Employees share in that profitability handsomely at bonus time. The business model is a thing of beauty.

Cons

Financial systems are mickey mouse. A few principals haul in all the cash and the employees get the crumbs in the form of nice bonuses and adequate salaries. Managers generally have no clue how to manage. Many jobs are in Nashville, which is a great place to catch up on sleep.

Explore other reviews about Asurion

5.0
Mar 3, 2026
Recommend
CEO approval
Business outlook

Pros

Nice place to work for many

Cons

Layoffs are always around the corner

3.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

Cons

Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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