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      Asurion

      Engaged employer

      Asurion reviews

      Great company and smart people however leadership team could improve - Senior Product Manager Asurion Employee Review

      4.0
      Apr 11, 2017
      Senior product manager
      Recommend
      CEO approval
      Business outlook

      Pros

      A great company for entry level employees to gain valuable hands-on experience. You have the opportunity to transfer to different areas of the company to gain new skills. Team members are creative, smart and supportive.

      Cons

      The culture is too political and cutthroat at the manager level and above. Promotions are made based on being in the right clique vs an individual's talent. Leadership hasn't figured out how to align departments to an agile delivery model so reorganizations occur about every three months.

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      3.0
      Jun 26, 2026
      Technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

      Cons

      Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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