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      Asurion

      Engaged employer

      Asurion reviews

      High salary but stressful environment with high attrition - Tech Support Representative- Tech Coach Asurion Employee Review

      1.0
      Jun 23, 2026
      Tech support representative- tech coach
      Recommend
      CEO approval
      Business outlook

      Pros

      Place is clean,HMO is good,free meal. Camaraderie before with your colleagues even higher ops are the best.NO FILTER.Incentives before are good.High Salary.

      Cons

      no free parking,politics,with or without sales you are still at the berge of getting terminated. Some people on the higher ops are not knowlegeable enough or cannot even do a hard selling.STRESSFULL.Those who are top performers are not getting promoted instead being taken advantage of for revenues and in the high risk of getting terminated. Incentives are hard to get now. HIGH ATTRITION.High slary but very stressful.If you love your life dont apply here.

      Explore other reviews about Asurion

      5.0
      Mar 3, 2026
      Quality analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice place to work for many

      Cons

      Layoffs are always around the corner

      3.0
      Jun 26, 2026
      Technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

      Cons

      Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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