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      Not so great - Customer Service Representative (CSR) AnswerPlus Employee Review

      2.0
      Feb 7, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, work from home, great supervisors and coworkers

      Cons

      Long shifts, minimal pay, no raises, no insentives to perform, outdated bonus system that is unattainable, very girly business structure that focuses on feelings instead of actual business. Not everyone is going to like you Dana get over it.

      Explore other reviews about AnswerPlus

      5.0
      Oct 8, 2023
      Call center agent
      Recommend
      CEO approval
      Business outlook

      Pros

      The ability to work independently nearby with a team.

      Cons

      Non stop calls, high volume.

      2.0
      Apr 14, 2026
      Telephone secretary
      Recommend
      CEO approval
      Business outlook

      Pros

      It’s extremely easy work. You just have to be able to spell correctly & have decent grammer.

      Cons

      it’s a dead end job. Only take this job if its your last resort.

      1
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