Supportive and bags of opportunity - Anonymous employee Amiqus Resolution Employee Review

Flexible and remote working has always been a strong point, with a good level of trust given to employees. There used to be dedicated development time which was genuinely valuable for growth and learning, although this no longer seems to exist in practice. People at all levels are generally approachable and supportive on a one-to-one basis.

The past few months have been particularly difficult. There were redundancies affecting around 20 people, and the communication throughout that process felt poor. It often felt unclear what was happening and why, and those impacted didn’t seem to have meaningful alternatives or opportunities to move into other roles. There is a consistent message from leadership about focusing on less and doing things better, but in reality the company continues to take on significantly more than it has the capacity to deliver. This creates ongoing pressure across teams, particularly in client support where demand can be unpredictable and high. While senior leaders are reassuring in conversations, there is a disconnect between what is said and what actually changes in day-to-day work. Over time this can feel frustrating, as the same challenges persist despite repeated acknowledgement.

- It’s good that you can work remotely - Most of the people on the team are friendly and respectful

- It is a diabolical place to work, management do not care about people’s mental health or wellbeing. They claim they’re trained to do so but management belittle people who are below them. - There is a workaholic mentality that is enforced, managers do not step in to prevent this - in fact, this is encouraged. - There’s a lack of accountability for their actions or flippant remarks. - They do not respect new people who are very young. - They fail to understand conditions such as ADHD and autism. - There’s favouritism that is apparent but there is not an understanding that people’s brains can work differently so they won’t be the same as someone else who has these conditions. - All other jobs I’ve had thus far have been so accommodating and I’ve performed excellently. Their standards are too unrealistic and they really treat you like you’re a ‘robot’. - Upon leaving, they gave my exit interview at an inconvenient time. Further showing they didn’t value me. I have heard the same from past employees. - I don’t recommend working here as you don’t get paid well, you get overworked, there’s favouritism and you don’t have any autonomy over your work, they micromanage you against their favourites. - It’s meant to be a team that looks out for each other but it isn’t like that, management have ruined that. - People generally are friendly but the management is absolutely dreadful, they get a kick out of mistreating their employees seemingly. - You shouldn’t be pressurised to work beyond your hours just because others are also online - it’s terrible