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American Income Life

Part of Globe Life

Engaged employer

Jumped at the opportunity, later felt lied to - Insurance Agent American Income Life Employee Review

1.0
Apr 6, 2017
Recommend
CEO approval
Business outlook

Pros

These aren't pros in any sense, BUT, this is what initially sold me on working for them: -flexible hours - I could work as much or as little as I chose and have a work/life balance -ability to meet many new people -ability to make endless amounts of money - they boast about how their bonus structure is the best in the industry -have the backing and support of a Fortune 100 company, but basically run my own business -ability to move quickly up the management chain with hard work -get paid on a weekly basis

Cons

I initially received a call from a HR person saying that my manager "saw something" on my resume that he liked. First off, I have no prior experience in insurance and had been working in the health and fitness industry for over 6 years at this point, so I asked what they saw: I'm a former collegiate athlete, which meant that I knew what it meant to put in the work necessary to succeed. This also meant that they will hire just about anyone if you have a pulse, a car, and a good demeanor. It wasn't fully disclosed that I would be an independent contractor, or explained what that would mean for taxes. They don't take any taxes out, which means that you must set aside at least 20% of your paychecks aside for taxes at the end of the year. For every application you write that gets approved, you get paid for the year on that application in advance, BUT, if that policy is cancelled within the first year, you have to pay the money back for the time the policy wasn't in force (pay you for 12 months of the policy, but if it's cancelled after 3 months, you have to pay back the remaining 9 months of the premiums). This was NEVER explained to me, and have had to pay back money that I was paid. My family lives paycheck to paycheck so not having the income I expected is a huge problem. The “flexible” hours. As an independent contractor, I can make my own hours. What they don't tell you is that there are mandatory meetings, mandatory booking hours in a specific office (the one I’m mandated to go to is almost triple the mileage one way from the office I was hired out of), and mandatory times in which you're out in the field. By making these things mandatory, they are in violation of my contract. They insist that those are the norms, but my manager and SA micromanage when I’m working by calling and texting multiple times a day, sometimes starting at 7am, and really lay on the guilt and "not being a team player" spiels when I've had to adjust my hours to work around my spouse's job and take care of my child. Their idea of a typical work week is that you work 6 days a week, but are expected to work 7 days if you didn’t have any sales earlier in the week. It’s also not uncommon to work 10-14 hour days, for multiple days in a row. All the communication in the world can't make up for the fact that I've turned into an absentee parent because the work/life balance I was promised doesn't exist. I understand that it takes time to build up, but I didn't expect to never see my family. Paid on commission only. Yes, you get some pretty large paychecks if you have a good week (and if all the applications clear), but you don't get paid for mileage, if you choose to have a work cell, if you want business cards, gas, sitting in all the meetings and booking night hours, etc. So if you factor in the sales you make for the week with all the hours you spent working for that same week, the hourly rate is pretty dismal, especially if you have a bad week and didn't make any sales (which also means you don't earn a paycheck). The training you go through before being “released” is laughable. I was released to be out on my own, meaning no manager or supervisor with me, after 2 weeks of riding along with them. I know I don’t know everything about the industry, but 2 weeks of shadowing is not enough training, especially when there are days you drive around for hours and knock on doors. Is a very unhealthy work environment. When I say this, what I mean is that it's expected that you don't stop for bathroom breaks, to eat lunch or dinner, and to keep snacks and liquids in your car so that you can get to the next house when you’re in the field. Many people of my team live on potato chips and Red Bull just so they can keep going without getting tired. AIL is a company that is unionized, however, you don't qualify for anything provided by the union unless you meet and maintain certain standards. Also, I couldn't opt out of the union, but it was also never disclosed what the union dues cover, when they're taken out, and what the cost of the dues are. There needs to be full disclosure here. My biggest personal issue with my team is that I'm the only female and the only one with a young family. This is extremely tough because no one understands that I'm not able to work when my child is sick and can't go to school, if I become ill, or my spouse has to work late, or other family things come up. I've been chewed out for my lack of dedication more times in the 8 weeks I've worked for the company for things I can't control than I can count. They use "no-cost" incentives to get into peoples homes to show them additional life insurance benefits they may qualify for, even if they only wanted the no cost benefit and nothing else. The program basically spits out the exact same benefits for everyone you sit down with, no matter what they may already have. In order to sell them on more, they make up names of programs that don't exist just to get more money out of them. The company is basically a MLM (multi-level marketing) scheme: you make $$ off the people who work under you, and the people who work under them, and the people who work under them, so forth and so on, and they really push you to become a manager, which could happen in under a year (most other companies it's 2-3 years before becoming a manager). All in all, it's turned out not to be at all what they proposed to me. I enjoy the industry as it turns out, but this company turned out not to be a good fit for me and my family. There's so much more that's wrong with this company that I've experienced, but not everyone has the same experiences so you can take my review as you wish.

Explore other reviews about American Income Life

5.0
May 15, 2026
Recommend
CEO approval
Business outlook

Pros

I love this company. I am part of a fabulous team.

Cons

None this is a great company

avatar
American Income Life Response
3w
Thank you for your feedback. We're glad you're enjoying the supportive culture, flexible schedule, and the opportunity to make a generous living while offering valuable financial protection to working families. With a persistent work ethic, this career can be extremely rewarding. Best wishes for future success at American Income Life.
4.0
Sep 2, 2014
Recommend
CEO approval
Business outlook

Pros

So many pros here....let's start with: 1) Freedom & flexibility- the ability to be an independent contractor (1099 associate) who can set their own hours, work pace, and income level. 2) Preparation for the future- It is also nice that you can utilize AIL to gain valuable knowledge about sales, marketing, business development, communications and almost any other valuable skill/trait you would normally acquire in a university/college setting before setting out into the professional world. AIL is a great place for people to develop a solid core for what may lie ahead in their future for what they ultimately want to do for the rest of their lives. 3) A fully-vested, Union-protected 10-year renewal plan makes achieving whatever you want to do in life possible- whether it is starting your own business or a non-profit, without taking out huge small business loans. Work hard now- enjoy the financial benefits for the rest of your life. 4) The socialization aspect: from policyholders to co-workers to the random person that opens up the door to you on a daily basis there is never a boring day @ AIL. In short, we get paid to drive, talk, and help educate people on how to be financially literate when it comes to insurance and savings. Also, we get invited to BBQ's, family functions, and many other cool events from our members. It is impossible to work @ AIL and not develop a strong social network as a result of working here! 5) The opportunity to be given recognition and additional responsibilities based on your own results, instead of on tenure or who you know 6) Legitimate 6-figure income reality...I've personally only had 1 year under $100,000 and I took a ton of time off that year. I had never made more than 50,000 per year working 60-70 hours per week in retail prior to AIL. 7) Good Senior Leadership/Mentors: although rare, this company truly some fantastic individuals sitting in high-profile & decision-making positions within the company...many of whom truly live the company's mottos and operating principles to the 'T' 8) Ability to rebound quickly in a financial crisis- whether it happens directly or indirectly to you there a very few professional opportunities where you can go make an extra 10K or so the following month, even if you are not a manager. While money is the root of all evil, it can also help you do great by and support those around when times get tough. As long as someone focuses on the beneficial aspects of the monetary opportunity at AIL they will be in a good place. 9) Running your own business- as long as you are showing results and growth, you can run your own office(s) with nearly absolute autonomy. But, unlike running your own traditional business, you have the support of a Fortune 700 company and its senior leaders when you need it. It's the best of both world's really.

Cons

NOTE: Every individual AIL office is franchised and no two are exactly alike in nature...just like a fast-food chain or multiple-location gym. Depending on your SGA (AIL franchise-owner), RGA, MGA, and other upline managers, you may have the above-mentioned freedom & financial opportunities inhibited by several factors including: 1) Micromanagement- many managers treat their associates like W-2 employees in their daily interactions with them and should be reminded of the 6-Point Test for Independent Contractors to help them develop a working relationship that is more true to the nature of their contract. Recommend to do something, but not require them to do something. Small but huge difference between the two. 2) Too heavy of a focus on the scripts- teach your associates the script and it's key components but don't hold back their creativity and interpretation of the presentation- remember, you hired them because they were intelligent beings (I hope)...not script-reciting robots. 3) Mandatory Meetings- yikes, this is a huge legal volcano waiting to bury the SGA's of this company. Recommend attendance and explain why it is important associates are there...and leave it at that. 4) Lack of accountability from senior management- remember, you are not infallible...quit making promises you can't back up and if you fail to uphold your end of the bargain, make it right in whatever way possible! 5) Buddy-buddy system- depending on the SGA, many are very cliquey and develop too tight of an inner-circle where the general attitude becomes very akin to a fanatic cult. Stay true to your standards and guidelines, not to who challenges you the least and edifies the very ground you walk on 6) Chargebacks and selective underwriting- you may actually owe the money back to the company if you submit a policy that does not get issued due to health, even though sometimes the insured met the underwriting guidelines of the field guide you were issued. AIL also does not like to underwrite large policies for some reason. 7) Too many traps in the bonus system- many times as a senior manager I have not earned the bonuses I projected on earning because of the several pitfalls in the bonus system, such as the quality of the downline manager (the manager you are supervising), the fact that your downline managers did not code enough new associates (even though you might have) 8) The Peter-principle- associates are promoted to management positions to rapidly in many SGAships across AIL so they never get a chance to fully grow into their previous role and end up failing miserably at everything. Give junior associates more time to hone their skills before throwing the next task(s) at them. If you want to grow so bad, go do it yourself and stop forcing others to take on your responsibilities.

2230
avatar
American Income Life Response
8y
Thank you for your thorough review of the AIL opportunity. We appreciate you taking the time to help others understand the uniqueness of our Independent Agent position. We enjoy seeing our agents succeed and know that hard work and dedication is a staple of a successful AIL agent. We thank you for being a part of our AIL family!
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