Run the other way. - Market Sales Associate Allstate Employee Review

1.0
Oct 11, 2024
Recommend
CEO approval
Business outlook

Pros

Great training program for individuals with no insurance experience. Work from home.

Cons

Management. The big majority of managers do not know anything about insurance. In their defense, it isn't their job to, they are there to force high pressure sales. Management encourages cutting coverages to close sales. You are required to make a certain number of calls and quotes or you get put in all day zoom were management watches you call… all day. It is almost comical. As an MSA, you will not be given the resources everyone else has. You aren’t allowed to call in to underwriting, you are only allowed to use chat. Along with the atrocious management, another major flaw is the fact you are competing with other Allstate agents more than other carriers. MSA’s are paid a more company friendly commission split than the contracted agents - so you get sent the same leads the agency owners. They do this in hopes the MSA will sell it before the agent so the commission payout is cheaper. I understand why agents hate the MSA program - they are clearly trying to move away from a storefront agency model. They received backlash for it and MSAs felt that backlash. A big complaint was the MSAs were slowing done the service center and call in lines. So they removed resources to help speed up the agency owners process. So now not only did they screw the agency owners, they screwed the MSAs. I’ll end by saying you can make decent money, but if you can make good money in the MSA program, you’d make a lot more somewhere else. Don’t be fooled by their high pressure sales pep talks - only way to get rich in P&C sales with Allstate is if you acquire a book of business.

Explore other reviews about Allstate

5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance and work flow is decent

Cons

below pay for the overall market

1.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home There are some school programs paid at 100%

Cons

- I haven't been micromanage this bad since working in a call center!!! - the tools you use to do your job feels like micromanagement. Its very slow moving as well. Every thing takes so long to load while you're trying to speed through your work. - you will receive an email about every single little thing you did wrong - you will not receive praise for anything - you will need to protect yourself by maintaining documentation of what was asked of you, because it will be later explained that it doesn't matter what was said, you should have researched it yourself (even when you're brand new). - when they are wronf about a reprimand they just gave you, don't expect a reply or an apology - they will make sudden changes that severely impacts your job at a moments notice and wonder why you are behind - I was advised a manageable workload is 20-30 claims. My whole team had 90+ claims. - The turn over rate is exceptionally high. Over the course of a year I started 7 people quit within. 3 additional people were fired. - you're going to beg for help and they aren't going to help you, and they are going to tell you that YOU are the problem. - currently, all the hires are being shielded from the hot mess. They are trying to change things by pushing all the people who suffered through the mess they created to put a positive spin on the job and I guess preserve moral. - the job itself wouldnt be difficult (because the work is relatively easy), but its VERY disorganized. You will feel like you work in a call center, but this time, you have to return voicemails, emails and text messages. - 2nd worse job experience in my entire life - AND THE PAY IS BELOW INDUSTTY STANDARDS!!! There are no bonuses.

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