2.0
Aug 27, 2010
Current employee
Recommend
CEO approval
Business outlook
Pros
It's a job with ok pay and benefits. As a processor, there's no worry of a backlog of work after returning from some time off.
Cons
Little chance for advancement with a significant increase in pay. Boring, repetitious work. Limited training leads to too many errors in claim handling. Overly complicated claims software with very poor reference documentation also leads to many mistakes. Practically no accountability for mishandled claims since there is no real ownership of a claim. Too much of the "we know what's best" attitude from upper management.