Liars - Direct Sales Specialist Allstate Employee Review

1.0
Apr 1, 2014
Recommend
CEO approval
Business outlook

Pros

The company product is awesome

Cons

After training, you're on your own... literally. No managers around when you need anything, personal, business related, etc. Policies get changed and the manager that's supposed to inform you is on vacation for a month and the temporary manager realized the HUGE pay cut they were getting for being a manager and decided to go back to the phones as a regular rep to make more money. They need structure BADLY. Not to mention the "99% sure there will be a schedule change if you're working til 1:30a"... that was a lie. And the bonus structure was cut in half, so you never see the potential money promised in the interview

Explore other reviews about Allstate

5.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Strong brand recognition makes conversations with clients easier.

Cons

Compensation and commission structures can feel inconsistent depending on the office.

3.0
Jun 28, 2026
Recommend
CEO approval
Business outlook

Pros

Great base pay, benefits, 401K match, and standard corporate perks. Plenty of networking opportunities all across the country, the ability to support local communities, and a commission structure with good intentions and potential

Cons

As a company, Allstate lacks awareness of their role within the industry and within the country, fully acknowledging that their rates are NEVER the best (not sometimes, NEVER). At a time when everyone is conscious of their spending, selling a more expensive (and oftentimes identical) product not only feels wrong - it's unsustainable. There is a severe lack of program direction, poor understanding of the different states' geography and demographics, and complete void of accountability or clarity. An entire product launch was delayed by a month on the day it was supposed to launch, with an explanation never fully arriving and acknowledgment finally trickling down several days later. Of course, this leads to an overuse of corporate speak excuses in an endless cycle of "circle backs" because nobody ever knows what is actually happening or WHY. On top of all that, the technology is laughably outdated, with monitors that feature known defects and an "in-house approach" to all of their software that doesn't even feature a modern CRM. Like the hardware, known system-wide bugs were rampant within these Allstate branded systems, leading to embarrassing conversations with prospects and partners. MS Teams and Outlook will go off late into the night, well beyond normal business hours, all under the excuse of differing time zones and "sharing successes."

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