Stable company to work for but stressful environment. - Customer Service Representative Allstate Employee Review

2.0
Sep 9, 2011
Recommend
CEO approval
Business outlook

Pros

-Generous PTO -Great benefit package -Good brand to work for -A lot of training to make sure you are competent in your current role

Cons

-PTO is great but there is never availability to have it scheduled, so more then likely in order to use it you will be written up -Benefits are great, but they should be based on how much they cost -the morale is extremely low -Such a stressful environment with the constant lies, changes, and politics! -can't make a career within the company just a place to work until you find something that pays better

Explore other reviews about Allstate

5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Great company, nice people, good environment

Cons

None . Had the best time there.

3.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Large Stable company, decent benefits, provide social gathering opportunities for remote employees.

Cons

Communication is not the best. from leadership down or between departments. Perception is valued higher then performance. Under stress people may turn hostile and the leadership is not equipped to address in well. In case of my manager some of the expectations were not reasonable.

See reviews by: Helpful|Rating|Date|All