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      Alaska Airlines

      Engaged employer

      Alaska Airlines reviews

      Reservations Agent - Reservations Agent Alaska Airlines Employee Review

      1.0
      May 5, 2017
      Reservations agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Flight benefits, friendly co workers and supervisors. Work from home after 6 months. You can work from home sooner if you do more overtime.

      Cons

      Pay is very low. Location is in the middle of Kent so you have to deal with traffic during commute hours. Manditory overtime you have to bid on (yes they make you bid on overtime you have to work). This happens every 2 days. If your sick then dont be, this counts as a occurance(3 occurances and they can terminate you). No flex time if your late.

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      3.0
      Jun 5, 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work environment and culture. Leadership is strong.

      Cons

      Terrible compensation practice. Outdated approach, especially with corporate back office roles. Leaders have zero say in salaries. The compensation team has an outdated approach to pay and are not open to stay with the current market trends and challenging to partner with. There needs to be a willingness to change and align with the local job market. There needs to be an openness to listen to leaders' input. Its hard to hire and hard to attract retain good employees when we are competing with local employers in the Seattle area that offer better pay. It is very challenging to work with a compensation leader and team that do not listen.

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