Alaska Airlines Reviews

Updated Jul 7, 2020

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3.7
72%
Recommend to a Friend
84%
Approve of CEO
Alaska Airlines President & CEO Bradley D. Tilden
Bradley D. Tilden
321 Ratings
Pros
  • "401k matching/ employee stock options and bonuses/ flight benefits/ flexibility with schedules and trades(in 105 reviews)

  • "Great people, outstanding travel benefits, enhanced PTO and Parental leave(in 59 reviews)

Cons
  • "Low pay, outdated culture, poor leadership(in 34 reviews)

  • "Work/life balance is not great in many of the managerial positions(in 18 reviews)

More Pros and Cons
  1. "Passenger Service Agent"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Canada in Richmond, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines part-time for more than 3 years

    Pros

    Good culture, great benefits, employee stock purchase

    Cons

    Shift work, stressed but not getting paid enough, not flexible on schedule

    Continue reading
  2. "hard work-life balance"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - CSA 
    Doesn't Recommend

    I worked at Alaska Airlines part-time for less than a year

    Pros

    good perks exciting work environment constant training

    Cons

    you are hired mainly for giving to full timers the possibility of choosing shift and holidays the check-in software is obsolete

    Continue reading
  3. "Great benefits, management was subpar"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends

    I worked at Alaska Airlines

    Pros

    The people you work with, travel benefits.

    Cons

    Poor management, crazy hours, not a lot of room for growth unless you're in Seattle or Portland.

  4. "Culture is Unbelievable"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineering Manager in Seattle, WA
    Recommends
    Approves of CEO

    I worked at Alaska Airlines full-time for more than a year

    Pros

    Exceptional people, culture and leadership.

    Cons

    Moves slowly with pockets of inefficiency.

  5. "Positive Experience"

    5.0
    Former Employee - Ramp Service Agent 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alaska Airlines full-time for more than a year

    Pros

    Flexible Hours, Benefits, Good Values

    Cons

    To make a living, long hours are required

  6. "Excellent team members and work environment."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Agent in Seattle, WA
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at Alaska Airlines full-time for more than 8 years

    Pros

    Great team members management. The company takes quality care of the customers and workforce. Ongoing training and potential to advance within the company. Pay increases and schedule options increase based on seniority. Benefits and flight privalages are great perks.

    Cons

    Schedule flexibility is limited in most positions. I didn't experience very many cons.

    Continue reading
  7. "Solid Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Flight Attendant in San Francisco, CA
    Recommends
    Neutral Outlook

    I have been working at Alaska Airlines full-time for more than a year

    Pros

    Reliable, good family culture, and great leadership

    Cons

    No cons to report, great company

  8. "Awesome Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Reservations Agent 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time for more than a year

    Pros

    Work from home, flexible schedule, decent pay, great leadership, great culture.

    Cons

    There is limited opportunity for growth.

  9. "Great Benefits"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Flight Attendant in San Francisco, CA

    I worked at Alaska Airlines full-time for more than 3 years

    Pros

    Flexible schedule with increased seniority

    Cons

    Tension between Alaska Airlines and previously Virgin America Flight Attendants

  10. "Love the company, worried about their future"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time for more than 10 years

    Pros

    Aviation is fun, most of the officers are very approachable, people are passionate about the company, flight benefits are great when you can get on a flight

    Cons

    Leadership is conservative and old fashioned and don't believe in remote working for back office people, corporate offices are dated, VERY male-dominated

Found 564 reviews