Alaska Airlines Reviews

Updated Jan 14, 2021

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4.0
78%
Recommend to a Friend
85%
Approve of CEO
Alaska Airlines President & CEO Bradley D. Tilden
Bradley D. Tilden
380 Ratings
Pros
Cons
  • "low pay for the amount of responsibility(in 37 reviews)

  • "long hours uncertainty of rebound(in 22 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Featured Review
    Helpful (5)

    "Doesn’t feel like work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Flight Attendant in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time for more than 3 years

    Pros

    Excellent work-life balance; flexible schedule-flexibility gets better over time with seniority; paid to fly around taking care of people and getting them where they want to go safely; benefits are outstanding

    Cons

    Lonely nights in hotels; first few years on reserve/standby can be challenging, although totally worth it; working all major holidays the first few years most likely

    Continue reading

    Alaska Airlines Response

    January 29, 2020

    Thank you so much for sharing your insights. Being a flight attendant sounds fun to a lot of people but it does have its challenges. And it looks like you made it work! It's that kind of positive attitude that is creating an airline people love. So glad to have you on the team. --David

  2. "Passenger Service Agent"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Canada in Richmond, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines part-time for more than 3 years

    Pros

    Good culture, great benefits, employee stock purchase

    Cons

    Shift work, stressed but not getting paid enough, not flexible on schedule

    Continue reading

  3. "hard work-life balance"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - CSA 
    Doesn't Recommend

    I worked at Alaska Airlines part-time for less than a year

    Pros

    good perks exciting work environment constant training

    Cons

    you are hired mainly for giving to full timers the possibility of choosing shift and holidays the check-in software is obsolete

    Continue reading
  4. "Great benefits, management was subpar"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends

    I worked at Alaska Airlines

    Pros

    The people you work with, travel benefits.

    Cons

    Poor management, crazy hours, not a lot of room for growth unless you're in Seattle or Portland.

  5. "Great Company"

    4.0
    Former Employee - Flight Attendant 

    I worked at Alaska Airlines full-time

    Pros

    Great company to work at. Encourages fun atmosphere while keeping safety as foremost priority.

    Cons

    No real cons. Great company.

  6. "Great company and excellent benefits!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time for more than a year

    Pros

    Excellent benefits— start out with 20 days of PTO and then accumulate another five days every five years (PTO capped at 30 days). Free unlimited standby travel (can get on the flight if a seat is open). Monthly bonus if company hits goals

    Cons

    Not a warm, friendly culture like JetBlue and Southwest. People are nice but more reserved. Pay isn’t as great as what you would make if you had the same position at tech company

    Continue reading
  7. "Great culture but pay lags compared to tech within the Seatac area"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Financial Analyst II 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time for more than a year

    Pros

    People are awesome and some of the best I've worked with Free standby flights

    Cons

    It can be a bit disheartening when you see people in the Seattle area doing the same type of work for a lot more money

    Continue reading
  8. "Amazing Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lounge Hospitality Host in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alaska Airlines full-time for more than a year

    Pros

    Loved the company I worked for and the people I worked with. The flight and health benefits are very good. Love the wonderful guests I got to meet in the lounge while making them a drink.

    Cons

    I feel we were underpaid especially during the pandemic also some of the tasks were tedious.

    Continue reading
  9. "Great foot in the door"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Fresno, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time

    Pros

    Great experience. Will make your resume look great.

    Cons

    Pay. Terrible hours. Shifts may start at 4am and seniority in smaller stations makes it nearly impossible for one to take weekends and holidays off.

    Continue reading
  10. "Fair company but slow changes"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Benefits Partner in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time for more than 8 years

    Pros

    Co-workers are genuine. Travel benefits.

    Cons

    Career development, work-life balance, internal technology

Viewing 1 - 10 of 660 English Reviews