Awesome place to work! - Customer Experience Specialist Airbnb Employee Review

5.0
Oct 14, 2018
Recommend
CEO approval
Business outlook

Pros

The culture, the people and the environment are unique ! Airbnb offers an amazing Work/Life balance with amazing benefits. The product is really great and even after 11 years it's only the beginning so many great new features to come :-)

Cons

Growing in the company can be tricky as it's not by working hard you'll get a promotion but by doing chit chat with the people of department you wanna go.

Explore other reviews about Airbnb

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Airbnb's mission of creating a world where anyone can belong anywhere strongly resonates with me. I'm excited by the opportunity to build products that operate at global scale and directly impact millions of users. My background in full-stack engineering, distributed systems, cloud infrastructure, and AI-powered applications aligns well with Airbnb's focus on innovation, reliability, and exceptional user experiences. I am particularly attracted to Airbnb's engineering culture, emphasis on ownership, and commitment to solving complex technical challenges while delivering meaningful value to hosts, guests, and communities worldwide.

Cons

One challenge of working at Airbnb is the complexity that comes with operating a global platform at scale. Engineering teams must balance reliability, performance, compliance, and user experience across many markets and stakeholders. While this can make development and decision-making more complex, it is also one of the aspects that makes the work technically interesting and professionally rewarding.

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