3.0
Apr 23, 2023
Former employee, more than 5 years
Columbus, GA
Recommend
CEO approval
Business outlook
Pros
Health Benefits from day one. 401k contributions and company match after 90 days. Pay is good/fair, often better than any other employer for the same job. Annual bonuses
Cons
Inadequate Training; 8 weeks of training before you take calls is not enough for expectations once you are on the floor actually handling calls, management expects you to know a lot more than provided during training. Unreasonable Call Time Expectations; Have to handle all calls within 5-6 minutes. If you go to HR with a complaint you will definitely be targeted to lose your job.