Aflac Reviews

Updated May 6, 2021

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3.8
72%
Recommend to a Friend
95%
Approve of CEO
Aflac Chairman and CEO Dan Amos
Dan Amos
455 Ratings
Pros
Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. COVID-19
    Helpful (1)

    "Family focused company which rewards hard work and integrity"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aflac full-time for more than 3 years

    Pros

    Aflac is transforming itself into an ancillary insurance carrier. It started out as a voluntary benefits or worksite carrier in the 1950's and it the past 6 years, it has expanded to work in the insurance broker community, bought Zurich's group life, disability and absence management company. Aflac also purchased Argus' dental and vision business. Aflac has listened to it's brokers and customers and is consistently improving its everyday Customer Service and billing. Aflac hasn't forgotten where it came from which is a company that perfected the enrollment process. Insurance is not easy for the lay person to understand and one on one enrollment a huge asset for covered individual and group policyholders. Aflac will enroll other carrier's products if needed including medical and all other benefit offerings. Aflac treats its employees like family. Lastly, Aflac will always side of behalf of its participants when it comes to processing claims. If there is way to pay benefits to our customers, we do and are committed to putting the customer first.

    Cons

    Aflac is not different from other companies which were established many decades ago. It is conservative and does not make systematic changes quickly. However, this is the way that Aflac has remained financially sound during this pandemic. It watches the bottom line very carefully so it can always meet it financial commitment to policyholders and investors.

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  2. "Good Place to Work, Limited Upward Mobility"

    4.0
    Former Employee - Research Analyst in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Aflac full-time for more than 3 years

    Pros

    Great office environment and the people there make working enjoyable

    Cons

    There is limited upside mobility for junior personnel


  3. "Great Place!"

    5.0
    Former Employee - Compliance Manager in Columbus, GA

    I worked at Aflac full-time

    Pros

    This company offers good pay, with good benefits and you get to work with great people.

    Cons

    There's not a lot I can say bad about the company.

  4. "Best Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Applications Developer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aflac full-time for more than 3 years

    Pros

    Best company culture I have ever worked for. Very family oriented.

    Cons

    I honestly cannot say anything negative about this organization.

  5. "Great products great people"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Producer in Columbus, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Aflac full-time for more than 10 years

    Pros

    Great support from customer service and headquarters

    Cons

    Not all producers share the same ethics and integrity

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  6. "Claims specialist"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Specialist in Richland, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aflac full-time for more than 5 years

    Pros

    Room for growth, rewarding , employees are valued , excellent pay and benefits

    Cons

    N/A N/A N/A N/A N/A

  7. Helpful (2)

    "A Fine Opportunity for the Right Personality"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Specialist II in Columbus, GA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Aflac full-time for more than 3 years

    Pros

    Good starting salary, benefits, incentives. Very clean, safe, secure work buildings. A degree of upward mobility for some.

    Cons

    Prioritization of quantity of work over quality of work. Absolute lack of transparency regarding pay (we "were not allowed" to discuss wages amongst ourselves). Lack of consistency among different teams and supervisors.

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  8. "Awesome"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Solutions Consultant 
    Recommends
    Positive Outlook

    I have been working at Aflac full-time for more than a year

    Pros

    Wonderful people, open and transparent, always looking for growth

    Cons

    None that I can think of

  9. "The culture at Aflac Group"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources in Columbia, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aflac full-time

    Pros

    The people and culture makes Aflac a great place to work for.

    Cons

    Aflac us working on improving technology.

  10. "Yes"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Aflac full-time for more than a year

    Pros

    Aflac treats their employees like butter

    Cons

    They sometimes like to sauté you

Viewing 1 - 10 of 967 Reviews

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