Good, depends on the project - Customer Service Associate Accenture Employee Review

2.0
Sep 16, 2025
Recommend
CEO approval
Business outlook

Pros

decent benefits, work from home, decent medical leave pay. other than that this project I was working at with Accenture Flex was a nightmare, will go into more in cons.

Cons

The call center position I accepted after being laid off from my previous project was a nightmare. Accenture has very poorly run call centers. The management only cares about numbers and doesn't give helpful advice that is actually helpful to the workers or the customers in need of assistance. If you have any conditions or mental health issues, they probably wont be taken seriously. I did however break both my arms and got decent medical leave for that, not sure why panic attacks weren't taken as seriously. If I could have continued working on my previous project, I would have a much higher rating

Explore other reviews about Accenture

5.0
Sep 21, 2015
Recommend
CEO approval
Business outlook

Pros

There are a lot of pros working for Accenutre. They have great career opportunities, a never ending supply of interesting work, competitive compensation, wonderful benefits, great people, wonderful training programs, a tremendous number of brilliant professionals in their fields ready to help, and great core values.

Cons

This is not an opportunity for those that do not want to work. At Accenture everyone has a load of work to do and often times under very tight customer time lines. It is a challenge that I enjoy but many might find it stressful.

539
See reviews by: Helpful|Rating|Date|All