Great place to work if you are near retirement or if you are not looking to grow - Engineer AT&T Employee Review

3.0
Jul 15, 2008
Recommend
CEO approval
Business outlook

Pros

Due to the enormous size of the company, it is sometimes easy to hide behind radar screen so works are not usually too stressful. It will be great if you are near retirement or you don't want to sweat at your job. If your job is in the field of technology, you may be able to get your hand dirty with the latest technology at your employer's expense. Another good thing is that you got cheap landline phone service, 50% of iPhone monthly fee and 50% off U-Verse TV!

Cons

Difficult to get a promotion or change to different jobs. What I dreaded the most is that when your applications to another internal openings are turned down, you don't even get a feedback on why you were turned down and what you need to work on. And also because the company is so big, your responsibility can be very narrow and it can be boring after a while. Although we have mandatory performance review throughout the year, we all realize that it does not mean anything but we have to do it anyway to fulfill some policy. Everyone got a "good job, well done" but it does not mean you will get a promotion or even a pay raise. Can you believe that I have to write my review and to be approved by my supervisor? Do they expect me to give myself a bad review?

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5.0
May 3, 2026
Recommend
CEO approval
Business outlook

Pros

- salary - excellent early career program

Cons

- 5 days a week in person

5.0
Sep 23, 2014
Recommend
CEO approval
Business outlook

Pros

1 of the best things about AT&T is the training you receive as a New Hire. The company sends you to a designated location for a month's worth of training. They teach you the basics of sales and how to maximize your customers in-store experiences. While at training if it is necessary, they will pay to put you in a hotel, give you an American Express card for daily meals and reimburse you for any travel expenses in a very timely manor. The training you receive is top of the line. Next, lets talk pay. At&t pays their employees extremely well. With a base salary with paid overtime and full benefits and a compensation program, you won't want to leave the company just for that reason. They take care of their employees for the time you spend with them. Room for advancement. At AT&T moving up is a breeze if your motivated and a hard working individual. My current assistant store manager has only been with the company 10 months and is already looking at becoming a small business rep.

Cons

The work and life balance. The hours are long and tiring to the point were when you get home all you want to do is sleep and on your days off as well. Customers you have to deal with and the ability for a sales rep to control the interaction . That is one of the biggest complaint I have about the company. A lot of times customers come into the store hot and as sales reps we don't have the discretion or ability to waive ridiculous fees or fix issues. Everything seems like it has to be refereed to customer care which makes for a bad customer experience in store.

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AT&T Response
11y
We pride ourselves on providing world class pay, benefits, training, and growth opportunities. Thank you for acknowledging one of the things we do well. But more importantly, thank you for your overall feedback and what we can improve upon. We look to develop and empower our employees and make every experience, whether internal or external, seamless. We will ensure your feedback is heard. Thanks again.
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