Only work here as a last Resort financially or to get experience. - Sales Executive AT&T Employee Review

2.0
Dec 14, 2020
Recommend
CEO approval
Business outlook

Pros

Decent base salary’s. 401K match. Great remote work options during the pandemic.

Cons

Look on LinkedIn people don’t last in this job more than 1-2 years. You can hit quota for months. Once you hit a cold streak you could potentially be fired depending on your manager. Yes depending on you’re manager you could be unemployed during the pandemic or holidays. Managers encourage unethical behavior that negatively impacts the company. Some managers are so unqualified you question how they got into management. Since AT&T is so large it has became largely disorganized and the people who get promoted into management have special connections or followed the track of unethically behavior. This work environment depending on your VP can be toxic. VPs are extremely out of touch with what’s actually going on. Every manager is encouraging there team to do whatever it takes not to be apart of the next round of cuts. Sadly they have a funnel of college kids ready to come in whenever someone quits. So management never really learns why the turnover rate is so high.

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5.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

Company vehicle, flexibility, leads provided

Cons

Work life balance was disproportionate to salary

5.0
Sep 23, 2014
Recommend
CEO approval
Business outlook

Pros

1 of the best things about AT&T is the training you receive as a New Hire. The company sends you to a designated location for a month's worth of training. They teach you the basics of sales and how to maximize your customers in-store experiences. While at training if it is necessary, they will pay to put you in a hotel, give you an American Express card for daily meals and reimburse you for any travel expenses in a very timely manor. The training you receive is top of the line. Next, lets talk pay. At&t pays their employees extremely well. With a base salary with paid overtime and full benefits and a compensation program, you won't want to leave the company just for that reason. They take care of their employees for the time you spend with them. Room for advancement. At AT&T moving up is a breeze if your motivated and a hard working individual. My current assistant store manager has only been with the company 10 months and is already looking at becoming a small business rep.

Cons

The work and life balance. The hours are long and tiring to the point were when you get home all you want to do is sleep and on your days off as well. Customers you have to deal with and the ability for a sales rep to control the interaction . That is one of the biggest complaint I have about the company. A lot of times customers come into the store hot and as sales reps we don't have the discretion or ability to waive ridiculous fees or fix issues. Everything seems like it has to be refereed to customer care which makes for a bad customer experience in store.

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AT&T Response
11y
We pride ourselves on providing world class pay, benefits, training, and growth opportunities. Thank you for acknowledging one of the things we do well. But more importantly, thank you for your overall feedback and what we can improve upon. We look to develop and empower our employees and make every experience, whether internal or external, seamless. We will ensure your feedback is heard. Thanks again.
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