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      EML

      Engaged employer

      EML Reviews

      3.5

      63% would recommend to a friend

      (343 total reviews)

      Cameron McCullagh, Geniere Aplin and Don Ferguson

      80% approve of CEO

      68% positive business outlook

      Ratings by category

      3.8

      Diversity and inclusion

      3.7

      Work/Life balance

      3.5

      Culture and values

      3.4

      Career opportunities

      3.3

      Senior management

      3.3

      Compensation and benefits

      EML has an employee rating of 3.5 out of 5 stars, based on 343 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EML employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      343 reviews
      4.0
      Jun 23, 2026

      Great!

      Case manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good growth in the company

      Cons

      Tricky to learn the legislation

      1.0
      Jun 19, 2026

      Rewarding work overshadowed by unfair caseload distribution

      Case manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Job can be rewarding when clients receive positive work outcomes.

      Cons

      I am currently in the role and the caseload is unbelievable while my colleagues are not being allocated high complex cases. I am receiving cases 2-3 nearly everyday and it’s unfair. This is the kind of job where you either learn to survive by constantly staying organised and putting your own mental health last, or you decide to walk away. It is unfair when a team leader consistently allocates the majority of claims to one person while other case managers receive significantly fewer. Workloads should be distributed fairly and transparently across the team to ensure everyone has equal opportunities and responsibilities.

      Viewing 1 - 3 of 343 Reviews
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      ReviewsEML reviews

      Glassdoor has 358 EML reviews submitted anonymously by EML employees. Read employee reviews and ratings on Glassdoor to decide if EML is right for you.